Player Wellbeing

Responsible Gaming at bajuj — Your Wellbeing Comes First

Gaming on the bajuj platform is designed to be a source of entertainment, not stress. bajuj provides every registered player with a comprehensive set of responsible gaming tools — including deposit limits, session reminders, cooling-off periods, and self-exclusion — so that you remain in control of your experience at all times.

21+ Only Session Time Controls Deposit Limits Self-Exclusion Available 24/7 Support

Six Ways bajuj Supports Responsible Play

bajuj takes responsible gaming seriously. These six pillars underpin every player-protection decision we make — from account registration all the way through to long-term player support.

Strict 21+ Age Policy

The bajuj platform is exclusively for adults aged 21 and above. Age verification is conducted at registration and may be repeated at any point. Any account found to belong to a person under 21 is closed immediately, with deposits returned to the originating payment method.

Deposit Limits

bajuj lets you set daily, weekly, or monthly deposit ceilings directly from your account dashboard. Once a limit is in place, it takes effect immediately. Increasing a limit requires a 48-hour cooling period, while reducing a limit takes effect right away — putting you in control, not the platform.

Session Time Reminders

Set a session duration alert and bajuj will notify you when your chosen playing time is up. It is easy to lose track of time during an engaging game — session reminders give you a neutral, non-judgmental nudge to step back, take a break, and make a conscious choice about whether to continue.

Cooling-Off Periods

If you feel the need for a short break without fully closing your account, bajuj offers cooling-off periods ranging from 24 hours to 30 days. During a cooling-off period your account is temporarily suspended — you cannot log in, deposit, or place bets — giving you the space you need to reset.

Self-Exclusion

For players who feel they need a more substantial break, bajuj offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. A self-exclusion request is processed within 24 hours and cannot be reversed during the chosen period. Contact our support team at support at bajuj.io to activate self-exclusion at any time.

Dedicated Support Team

bajuj's support team is available 24 hours a day, 7 days a week to assist with responsible gaming requests. Whether you need help setting a deposit limit, activating a cooling-off period, or discussing self-exclusion, our team responds with care, without judgement, and in complete confidence.

bajuj Is Strictly for Adults Aged 21 and Above

Online gambling carries real financial risk and requires mature, informed decision-making. For this reason, bajuj enforces a minimum age of 21 years for all registered accounts. This policy applies to all players accessing the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and every other location in Bangladesh.

At the point of registration, bajuj collects date-of-birth information and may request government-issued ID to verify age. Unverified accounts have restricted access to deposits and withdrawals until verification is complete. Accounts belonging to persons under 21 are closed without notice and any associated funds are returned to the originating payment method after due diligence.

If you are aware of a minor attempting to access the bajuj platform, please report this immediately to support at bajuj.io. bajuj takes underage gambling extremely seriously and works actively to prevent it.

Mandatory Age Verification

You Must Be 21 or Older to Play at bajuj

The ৳ amounts wagered on the bajuj platform are real money. Gambling is only suitable for adults who can make fully informed financial decisions and accept the risk of losing their stake. If you are under 21, do not register and do not attempt to access the platform.

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms. Free parental control software is widely available and can restrict access at the device or network level.

21+ only. Please gamble responsibly. Gambling can be addictive — play within your means.

Ask Yourself These Questions

Gambling can become a problem for some people without them realising it. If you answer "yes" to two or more of the following questions, bajuj strongly encourages you to use our responsible gaming tools or to contact our support team for confidential guidance.

1

Do you spend more money gambling than you originally planned, or more than you can comfortably afford to lose?

2

Have you ever tried to win back money you lost by placing more bets — sometimes called "chasing losses"?

3

Has gambling affected your relationships with family members, friends, or colleagues in a negative way?

4

Do you find it difficult to stop playing once you have started, even when you intended to only play for a short time?

5

Have you borrowed money, sold possessions, or neglected bills in order to fund gambling activity?

6

Do you feel restless, irritable, or anxious when you are unable to gamble, or when you try to cut back?

7

Have you hidden the extent of your gambling from people close to you, or felt guilt or shame about how much time or money you spend on it?

If you answered yes to two or more questions, you may be experiencing signs of problem gambling. This is not a judgement — it is a signal worth taking seriously. bajuj's responsible gaming tools are available to all players at any time. You can also reach our support team at support at bajuj.io for confidential, non-judgmental guidance.

Your Responsible Gaming Toolkit

Every bajuj account comes with these tools built in. To activate any of them, log in to your account and visit the Responsible Gaming section, or contact support at support at bajuj.io.

  • Set daily / weekly / monthly deposit limits
  • Set a session time reminder alert
  • Activate a 24-hour to 30-day cooling-off period
  • Request self-exclusion for 6 months to permanent
  • View full transaction and betting history
  • Contact the 24/7 support team for confidential help

Recognising Problem Gambling Early

Problem gambling rarely appears overnight. It tends to develop gradually. Recognising these warning signs early gives you the best chance of addressing the issue before it escalates.

Escalating Stakes

Consistently needing to bet larger amounts to feel the same level of excitement is a well-documented early warning sign of gambling dependency.

Chasing Losses

Placing additional bets immediately after a loss in an attempt to recover the money lost — rather than accepting the outcome and stopping — is among the clearest signs of harmful gambling behaviour.

Emotional Distress

Using gambling as a way to cope with stress, anxiety, depression, boredom, or loneliness — rather than as pure entertainment — increases the risk of developing a problem significantly.

Financial Strain

Struggling to meet everyday expenses such as rent, groceries, or utility bills because money has been spent on gambling is a serious sign that play has exceeded safe boundaries.

Social Withdrawal

Withdrawing from social activities, hobbies, family responsibilities, or work commitments in order to spend more time gambling is a significant behavioural warning sign.

Secrecy and Denial

Hiding gambling activity from friends or family, lying about the amount of time or money spent, or becoming defensive when the subject is raised are strong indicators that gambling has become problematic.

How bajuj's Player Protection Tools Work

Every tool described below is available to bajuj account holders at no cost. There is no stigma attached to using them — they are designed for every player who wants to stay in control of their gaming.

01

Deposit Limits

Choose a daily, weekly, or monthly maximum deposit amount. The limit applies immediately once set. If you wish to lower your limit, the change takes effect right away. If you wish to raise your limit, a mandatory 48-hour waiting period applies — giving you time to reconsider. Limits can be set in Bangladeshi Taka (৳) to match your personal budget.

02

Session Time Reminders

Configure an alert to appear after a set duration of continuous play — for example, after 30 minutes, 1 hour, or 2 hours. The reminder pauses your session and prompts you to decide whether to continue. This tool is particularly useful for late-night sessions or during periods of sustained gameplay such as live cricket matches or slot tournaments.

03

Cooling-Off Periods

A cooling-off period temporarily suspends your bajuj account. You may choose a duration from 24 hours up to 30 days. During this period, your account cannot be accessed for login, deposits, or any betting activity. The period cannot be shortened once activated. When it expires, your account automatically reopens.

04

Self-Exclusion

Self-exclusion is the strongest player-protection tool available at bajuj. Options include 6 months, 1 year, 3 years, or permanent exclusion. Once activated, the exclusion cannot be reversed during the chosen period — not even at your own request. Permanent self-exclusion means your account is closed indefinitely. To initiate self-exclusion, contact support at bajuj.io.

05

Transaction History

Every bajuj player has full access to a detailed history of their deposits, withdrawals, and betting activity. Reviewing this history regularly is one of the most straightforward ways to maintain awareness of how much time and money you are spending — and to catch patterns before they become problems.

06

Reality Check Notifications

bajuj can send you periodic in-session notifications displaying how long you have been playing and how much you have wagered during that session. These reality checks are delivered as neutral, factual summaries — not as warnings — so you can make an informed decision about whether to continue your session.

Help Is Always Available at bajuj

If you feel that gambling is becoming a problem for you or someone you know, reaching out is the right move. bajuj's support team is available around the clock and handles all responsible gaming requests with complete confidentiality.

Email Support

Send a message to support at bajuj.io at any time. All responsible gaming requests are treated as high priority and handled with care and full confidentiality.

Live Chat

Use the live chat feature inside your bajuj account to speak with a support agent in real time. Available 24 hours a day, 7 days a week, including during public holidays in Bangladesh.

Account Dashboard

Log in to your bajuj account and navigate to the Responsible Gaming section to self-manage deposit limits, session alerts, and cooling-off periods without contacting support.

FAQ Resources

Visit the bajuj FAQ page for plain-language answers to common questions about responsible gaming tools, account management, and how to request support in different situations.

Concerned About Your Gambling? Reach Out Today.

bajuj's responsible gaming team is available 24/7. Whether you want to set a deposit limit, activate a cooling-off period, or simply talk to someone about your situation, we are here. Email support at bajuj.io and reference "Responsible Gaming" in your subject line for prioritised handling.

Play Responsibly — Enjoy bajuj at Its Best

bajuj is built for entertainment. When you play within your means and use the tools available to you, the experience stays enjoyable. Explore our games, read our FAQ, or visit your account settings to activate your responsible gaming preferences today.